28 Apr 2017

Four Corners CyberCon 2017 Presentations

By |2018-02-22T11:31:02+00:00April 28th, 2017|Presentations|

Yesterday the Four Corners CyberCon 2017 was held in Farmington at San Juan College.  As I understand it, there were a little over 130 in attendance, and the presentations were well received by everyone. My appreciation goes to everyone who was able to attend my presentations in-person.  For those who could not be there, or [...]

10 Apr 2017

Layer 8: Performance Metrics When Governing IT

By |2017-05-01T12:49:50+00:00April 10th, 2017|Layer 8|

Governing and measuring the performance of IT can be a challenge: it’s often easy to jump into the weeds and produce values like numbers of help tickets addressed or patches deployed, but demonstrating value to governance is another thing, especially when they may not have a full appreciation for what or how those activities occur. [...]